RENEWING THAT ADVANCED WHEELING FEELING By Eric D. Hart, CFE
It’s almost time again to get that “Wheeling Feeling!” - ees of the Venue Management School (VMS) get when they return venue. Many general managers humorously acknowledge this phe- nomenon when their eager employees return from the VMS. It’s that time of year again for venue professionals from around the
world to descend upon VMS in Wheeling, West Virginia. There are few places with such natural beauty as Oglebay Park, and this year will be another great opportunity to connect with colleagues and learn from industry leaders. For those of you who have completed years one and two of VMS, you now have the opportunity to complete a 3rd year at Oglebay by attending the Graduate Institute (GI). The GI program is advanced education for venue professionals cov- ering management theory, business, planning, diversity, leadership, human resource management, problem solv- ing, and decision making. The goal of GI is to expand an individual’s man- skills by providing not only theory, but practical interactive workshops and activities designed to enhance your personal and professional skills. You will also have the opportunity
“The goal of GI is to expand an
facilitators for industry related roundtables with the VMS year one and year two students. As facilitators, you will have an opportunity to help develop topics and guide discussions while improving your discus- sion facilitation skills. President Brad Mayne, CFE, and me. Our goal is to provide you with - of this class, you will have an opportunity to participate in an indus- try panel that includes professionals who will share their profession- al knowledge and perspective on current leadership issues for venue managers. The 2017 program also includes a special session from visiting instructor Rebecca Contreras,
the
individual’s management techniques and leadership skills by providing not only
to learn and interact with some of the leading venue management professionals in a rigorous educational en- vironment. This year’s instructional program includes the following course work: - viding a DiSC assessment along with training on how a venue man- based on their personality characteristics. • Kevin Twohig, CFE, and Adina Erwin, CFE, have combined forc- es and will enhance your knowledge and understanding of the im- portance of humans as resources for your venue’s operational success. • Kim Bedier, CFE, will provide many interactive activities to im-
a venue-inspired problem solving activity, in conjunction with industry veteran Denny Magruder, CFE, at the WesBanco Arena in Wheeling. - vanced level of training and class interaction to improve your business planning skills. • Michael Marion, CFE, will lead a team of instructors in teaching enhanced negotiation skills for venue managers through lecture and interactive group case studies. - tivity that will improve your understanding of common skills and traits of successful leaders. • Tammy Koolbeck, CFE, leads an interactive communications
managing a venue’s communication plan.
26 26 Facility Manager Magazine Faca ili yMan lityManagerM g na er Magaziine
theory, but practical interactive workshops and activities designed to enhance your personal and professional skills.”
session provides an expert overview related to improving organizations’ Human Resources, Technology, Organizational Development, and Change Management. Her entire ca- reer has been dedicated to the people business, serving in executive lead- ership roles driving large scale HR and management initiatives, strategic organizational initiatives and diversi-
ty initiatives impacting the workplace and workforce. Her GI session concentrates on the importance of diversity within the organizational structure, policies, and culture of professional venues. She has received Award from the Texas Small Business Summit and the “Women in Distinction” Award from the Texas Mexican American Chamber of Commerce. The GI program also provides students with an opportunity to en- hance their professional network. Classes are intentionally kept small, and many of the learning and social activities are in small groups that allow students ample interaction to develop new professional relation- ships and form friendships. Many past students indicate that these re- lationships have served as the cornerstone of their ongoing profession- al development throughout their careers. Attending the GI program also provides attendees with points to-
stepping stone for anyone interested in attending the Senior Executive Symposium. Don’t miss your opportunity to once again get that “Wheeling Feel-
ing!” On behalf of the Board of Regents and the GI Faculty, we look
forward to welcoming you back to the Venue Management School at Oglebay! FM
Eric D. Hart, CFE, is a Graduate Institute Dean and President/CEO, Tampa Sports Authority.
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