OM THE CROWD
smile, his warmth, and his scotch. – “Faculty Meetings” in Donna Dowless’s room where we watched
- ton Celtics. and I had something unusual in common - we all played the trumpet. I still play but I am seriously considering changing the name of my instrument! – The day Steve Peters, Dexter King, Bob Mayer, and I played golf
- sort of. I use the words “played golf ” loosely. Certainly, the Oglebay - ing golf. opening talk on the History of Facility Management. As humorist Dave Barry would have noted, Doug presented a number of historical facts, many of which he just made up. But it was a great talk! – The day I “passed a watermelon.” About a month or so before
Oglebay one year, I developed a kidney stone. I was admitted to the hospital where after a series of tests they determined that it had passed, and I was released. While I was giving one of my lectures, I suddenly broke out in a cold sweat and began to sense that I was literally about to pass a watermelon. I ran to the MR, and within seconds out came a small Indian arrowhead. That was the best “Wheeling Feeling” I ever experienced. On a more serious note …
wouldn’t believe the so-called text book I slapped together from vari- ous articles, etc. Pathetic - and the poor students had to buy it! – Enter Oglebay! The monographs we all sweated so much over got better and better, and soon I began using them as teaching tools - management, and more IAVM publications on the way, we can see that what we started has grown to the point that many colleges and universities are clamoring for our books and teaching materials and Many of us - like me - entered this profession by being in the right
by relying on one another for help and guidance. With Oglebay we helped create something much bigger and better that will last for gen- erations to come. Happy Anniversary!
– Frank Russo, CFE
Turning Point Of A Career Candidly, when I attended the school in 2002 and 2003, the only rea- son I was going was to promote my evolving company. I was thinking, well, I’ll just go and see what comes up. File under the heading of 100
percent wrong (again). It was clearly THE turning point in my career. Not only did I learn a great deal (and realize how much I didn’t
know), but I met many of the people that would become my best friends, key business associates and mentors for the rest of my life. Brad Mayne opened my eyes to the importance of analytics and how to apply them in real-life venue management applications. Robyn Wil- liams blew me away with the dozens of things about operations and rigging that I didn’t know (starting with “if it drops, it’s bad!”). Russ to build networks of people and use them for good. Chris “Ya know evaluate systems and programs around food, beverage, and merchan- dising that allowed organizations I was a part of afterward to be on the cutting edge of that discipline. Kim Bedier taught me everything I need to know about focusing on being more open-minded and fair, and later on living a joyful and abundant life. There are so many more, and they all lead by example … true servant leaders, living with in- tegrity and passion around creating the best possible outcomes for our guests, employees, and partners. As a result, today, I can pick up the phone and call any of a couple
and along with usually having a good laugh about a past experience or two, get the answers to anything I need around venue management best practices. It’s been so amazing to learn that “None of us is as smart as all of
us!” Thank you, IAVM, and leaders of the past VMS for all you did become more important and valuable for evolving venue managers since!
– Richard Andersen, CFE, ICD.D
Paying It Forward With over 50 years in the venue management industry, I cannot say enough about the Venue Management School. This is my opportunity to give back to the upcoming leaders in the industry. The ability to share my experiences is my gift to the future of live entertainment. – John Siehl, CFE
Ogle Bay An Ocean? I seem to remember that we were inculcated with the admonition: What happens at Oglebay, stays at Oglebay! I was honored to be one of the founding Board of Regents mem-
class as well. To this day, I remember my boss, Roy Saunders, who was the IAVM Chairman (formerly IAAM President) that year, asking me if I would like to be involved with and teach at the “Public Assem- bly Facility Management School” at Oglebay. I asked him what ocean Ogle Bay was on! In those early years, I’m not sure that any of us really had any idea of what kind of egg we were hatching, but I am proud to have been
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