“Operators are very in-tune with the fact that if their customers must serve themselves entirely or are being served fully by robots, they might just decide to stay home. We’re a social industry, and we can’t eliminate all human service, because that’s the heart of who we are.”
— Steve Maahs President and COO Alto-Shaam
SESSION INFORMATION
That picture is fi nally starting to change. One of the most signifi cant undertakings is the FEDA Data Repository, a robust database of product information that follows formatting standards developed in coordination with dealers and manufacturers. Because of its well- defi ned data governance, the repository is laying the groundwork for future technological innovations that require easily accessible and standardized data. During the conference, the manufacturer panel will share their experiences with using the FEDA Data Repository and explain how it simplifi es processes and boosts effi ciency.
Although the FEDA Data Repository is an exciting new industry tool, manufacturers are also looking for other ways technology can make a meaningful impact to their operations. Maahs believes education and training is another area where technology could inspire improvement throughout the industry.
Manufacturer Insights: Working Together Toward Industry Recovery
2022 FEDA Annual Conference September 21, 2022 10:15 a.m. to 11:00 a.m. PDT Pacifi c Ballroom A-B-C
Some of the FES industry’s most successful manufacturers discuss challenges and opportunities related to labor shortages, evolving industry technology, equipment innovation, and a focus on supply chain resiliency through sustainability, visibility and technology.
Rob August
Vice President Ali Group
Steve Maahs
President and COO Alto-Shaam
SESSION SPONSOR
Moderator David M. Stafford
President and CEO Stafford-Smith
Summer 2022 25
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