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New Beliefs About Distribution


Beveridge believes this generation has a noble calling to replace false concepts about the industry with new beliefs and practices that redefine distribution leadership. The new principles he associates with this noble calling are:


Purpose: to make an impact, create meaning, and unleash possibilities


People: to create a platform for the personal and professional development of all employees who aspire for more


Family: to embrace the inherent value and humanity of every individual through dignity and respect


Ownership mindset: to foster an entrepreneurial mindset that empowers each individual to innovate more freely


Customer centricity: to be deeply connected to the customer and passionately focused on helping them prosper


Expertise: to champion the noble calling of distribution, its essential role in society, and how every employee participates


Profit: to promote the inherent goodness of business and how its profits contribute to individual freedom


False Narrative No 2: Some Distributors are Too Small


to Implement Technology Implementing a new technology can be a daunting task. It interrupts day- to-day operations, requires employees to learn new skills and demands new investment. Because of these reasons, many small distributors delay much- needed technology projects or don’t pursue them at all. Beveridge says that’s a mistake. It doesn’t always take a big expenditure or time investment to introduce technologies that will make a difference. New software and systems that can enhance a distributor’s capabilities and make them more competitive in the industry are more within reach than they may realize.


False Narrative No. 3:


People are the Greatest Asset Beveridge believes businesses should expand on their efforts to support employees during the pandemic and see them as individuals with goals and


dreams. This can be accomplished through a new perspective on leadership. In talking with dealers, Beveridge learned that many emerged from the pandemic with an enhanced leadership style that is special and unique and human because, at its core, distribution is human. He calls this a “fourth wave” of leadership emerging in distribution, the latest stage of an ongoing evolution in leadership. A long time ago, most industries led by managing people with fear and intimidation. Beveridge dubbed this “Wave One: Controlling.” The next stage, “Wave Two: Managing,” was focused on maximizing the productivity and efficiency of processes and systems; people weren’t considered at all. He points to “Wave Three: Leadership” as the beginning of movement from simply managing people and processes to creating a vision and building aligned teams to create value. Beveridge believes that dealers are now in a leadership stage called “Wave Four: Noble Calling,” in


20 FEDA News & Views


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