Actively engaging in conversations about your venue with indi- viduals who aren’t venue managers is a great way to increase your confidence in public speaking. Developing the skillset to not only stand in front of a crowd but to also publicly advertise and ad- vocate for your venue is a skill that every leader should strive to cultivate.


Getting involved in organizations that allow each individual to


share their venue’s news, as does working with hospitality coun- cils, gives you practice in this area. People will get excited about what excites you and it helps build trust for the community to see your face outside of your facility. While people may not remem- ber everything you say, they will remember how you make them feel. If you can manage to get out in the community and make people feel important, the chances of them wanting to work with you will increase. Involvement in personal organizations is a fan- tastic way to have these relational interactions. There are innumerable ways to get involved locally and nation-


ally. Getting involved is one of the many key ingredients in profes- sional and personal development. When you give professionally,


Zakiya Smith-Dore is an operations and event manager with the Univer-


   


you will develop professionally. As you are finding areas to serve and give back, research which organizations will help challenge and increase your knowledge in the areas you wish to develop. I encourage you to pursue advancement and networking opportu- nities within IAVM and beyond if you are looking to mature in leadership. FM


Congratulations Phil


International Association of Venue Managers FOUNDATION Class of 2018 30 Under 30 Honoree


“From All of Us at the Center, We’re So Proud of You!”


One West Pratt Street Baltimore, Maryland 21201 p. 410.649.7000 bccenter.org


Philip Costa,


Director of Client Services Baltimore Convention Center


IAVM 87


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