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CVE CORNER


As to why others should pursue the designation, I can only say that the sense of achievement and pride at the end of the process was exhilarat- ing. Each step of the processes felt like an achievement in itself, but to walk out of it at the end being presented with my plaque, and looking at the esteemed company I share the designation with, I got a great sense as to where I sat in the industry. Personally, it was recognition of what I had achieved over 20 years in the industry I love.


What is the one thing that most people would be surprised to learn about you with regards to pursuits, hobbies, or goals? Perhaps that I am more nerdy than anything, but I kind of enjoy up close magic. I watched a colleague in my second year as a VMS student do a card trick, and I spent more time watching those around him, than the trick itself. The look of amazement and joy was infectious and I wanted to create that for myself. I spent a lot of time convincing myself that if I could have a few drinks and trick myself in a mirror, then I would be ready to take it to the people. Ten years on, I take a deck of cards with me from time to time and win myself a drink or two. More than anything, I love seeing people confused, laughing, and enjoying the interaction. Great ice breaker!


Many people know that the IAVM and VMA are at the forefront when it comes to educational programs and initiatives in our in- dustry. How important is this to our members? I cannot speak highly enough of the education programs IAVM and VMA have developed. I went through the Australian school as a student very early in my career, and it not only opened my eyes to the broader industry, it created connections with leaders and peers which I still hold dear and in high regard today both personally and professionally.


The opportunity for developing and establishing venue managers to sit amongst a group of peers in a focused and intensive environment void of direct workplace distractions is invaluable.


I strove to be an instructor at our school for many years, as the value of the program was evident from my experiences as a student. I have now been active as an instructor in our program for seven years, and I still enjoy sitting in on classes and interacting with faculty and students alike.


Our school in Australia now allows students to achieve a nationally ac- credited Diploma in Venue Management, should they choose to pursue it, giving the VMS even broader reach. Each of the two single weeks at the school has easily been the best and most valuable week of learning and development I have undertaken in all my years in the industry.


What are you reading and listening to right now? I have a long drive to and from work each day, so I tend to latch on to various podcasts. I am a fan of the UFC and there are a couple of programs I listen to in that genre, as well as some philosophical, border- ing on conspiracy theorist programs I listen to. If I want to completely  good in a royal blue suit!


What is the best advice anyone has ever given to you in any area, personally or in a business sense? Do you have an inspiration, quote, or motto that represent your way of life? Rather than advice, it was the actions of some leaders which resonated most with me. I have been fortunate to have a few key people including


14 Facility Manager Magazine


 my capability. This in turn made me more adventurous and courageous in my decision making, knowing they supported me, and would coach rather than preach if things didn’t turn out quite right. They also exhib-  the way to success.


In terms of quotes, I have a couple I turn to, though I am not the best at always listening to such wisdom.


   at the causes for problems and challenges as well as solutions. I interpret it as a positive mantra to get myself looking at things more broadly and 


“A year from now, don’t wish you started today” or “History starts to- day.” Both in the same groove, whereby a small change today will reap   when you look back in time.


Is there any advice you would like to give to others for maintain- ing a healthy work-life balance in our hectic industry?     priority with any team that I lead, but I think that the term work-life balance is a bit of a fallacy or pipe dream in our industry.


Reality is that we work when others play. There are going to be a crazy   work in our industry. Whilst you should never forgo the important things in life in lieu of work, I don’t think you come into this industry without an expectation that you will be working long and uncomfortable hours from time to time.


When you aren’t working at your venue, you are probably invited to an event or function at any rate – so it’s still like work, just at someone else’s building! Who amongst us doesn’t go in to a concert and look at what rig  are they dealing with that drunk dancing Mum at the Backstreet Boys?


This industry very much becomes life. I know plenty of peers who don’t own a piece of clothing without a band or sporting insignia. I think the  organisational objectives.


 fortnight. We are not Monday to Friday, but we are a bloody awesome work environment and have amazing people who, over time, become like family. There sits your work-life balance.


Do you have anything else you would like to share or add to this piece that may help others to get to know you better? mark@emzedd.com.au – questions answered Monday to Friday, 9 am to 5 pm Australian Western Standard Time. Have case, will travel.. FM


 Member residing in Corpus Christi, Texas.


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