5. Mediation is confidential. Unlike litigation, parties to a mediation do not need to discuss private matters in a public forum and


a


present. 6.


iators Mediato ask questionsk to determine the underlying


interests of the parties rather than just preside over a negotiation based on the positions each party brings to the table. Helping each side understand it’s own interests can result in new options for settlement that are acceptable to both sides.


Most mediators are unaware of the stress response, but even without explicit knowledge they use many traditional tools that minimize stress and help parties make more creative, rational decisions. The informal, flexible nature of mediation makes it less socially threatening than litigation and the presence of a neutral party makes it more supportive than direct negotiation. Mediation is generally a much quicker and less expensive process than litigation and often results in a mutually agreeable solution. Mediated agreements are also often more durable thanimposed solutions because the parties have developed the terms themselves.


THE NEXT TIME CONFLICT PRODUCES EXCESS STRESS IN YOUR COMMUNITY ASSOCIATION, CONSIDER MEDIATION AS A WAY TO RESOLVE THE CONFLICT AND REDUCE THE STRESS.


the stress of public testimony is not


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John Gitzinger - Commercial Service Director johng@platinumpoolcare.com


Join us at: 16 | COMMON INTEREST® A Publication of CAI-Illinois Chapter


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