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Lionel Dubay’s career was one of positive change, whether on a college campus or dealing with the aftermath of 9/11.


By R.V. Baugus Lionel Dubay was running a little late as he entered a meeting room on the last day of the


2001 Arena Management Conference in Miami. Upon opening the door, Dubay, the director of the Stephen C. O’Connell Center on the campus of the University of Florida and newly minted president of the International Association of Assembly Managers, as it was called at the time, was taken aback by what he encountered from what was usually a boisterous collection of attendees at the conference. Silence. Shock.


Confusion.  


 the Pentagon building in Washington, D.C. Planes had crashed and people had died. The United States of America was under siege from a series of terrorist attacks. “I didn’t have the radio or television on,” recalled Dubay. “When I got over to the meeting, the


word was out. A lot of our people then just wanted to get home. People were worried. We didn’t know what else was going to happen. I mean, this had never happened in our country before. Flights came to a standstill. People were trying to rent cars to get home to their families. “People were in shock. You had never fathomed something like that happening. The concern


 back home as quickly as they possibly could. They were on the phone calling and making sure everybody was OK. It was a time of shock.” It was also obviously a time of change, not just for the public assembly facility industry but


really for how the world at large operated. Innocence once and for all was gone. Security mea- sures would have to climb to levels never before witnessed to ensure that people would be safe, regardless of where they were or what they were doing. “It changed our profession in a number of ways,” Dubay said. “For every event, going into a


public assembly facility now, you’re really focusing on the safety and security. It has always been a paramount concern as a venue manager. In the past, you might host a group that was very easy to work with, a group where you would not anticipate any problem whatsoever, but now you are checking bags at that event. Where before at the Stephen C. O’Connell Center I might have a  “The technology is changed. You went through wands, and now you’ll go through metal detec- tors. The overall planning of events is more focused and detailed, and it’s every event. You don’t


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