ABOUT THE FOUNDATION FOR COMMUNITY ASSOCIATION RESEARCH
Our mission—with your support—is to provide research-based information for homeowners, association board members, community managers, developers, and other stakeholders. Since the Foundation’s inception in 1975, we’ve built a solid reputation for producing accurate, insightful, and timely information, and we continue to build on that legacy. Visit
foundation.caionline.org
ABOUT COMMUNITY ASSOCIATIONS INSTITUTE
Since 1973, Community Associations Institute (CAI) has been the leading provider of resources and information for homeowners, volunteer board leaders, professional managers, and business professionals in 342,000 community associations, condominiums, and co-ops in the United States and millions of communities worldwide. With nearly 40,000 members, CAI works in partnership with 36 legislative action committees and 63 affiliated chapters within the U.S., Canada, United Arab Emirates, and South Africa, as well as with housing leaders in several other countries including Australia, Spain, Saudi Arabia, and the United Kingdom.
A global nonprofit 501(c)(6) organization, CAI is the foremost authority in community association management, governance, education, and advocacy. Our mission is to inspire professionalism, effective leadership, and responsible citizenship—ideals reflected in community associations that are preferred places to call home. Visit us at
www.caionline.org and follow us on Twitter and Facebook @CAISocial.
caisocial
www.caionline.org
Community Associations Institute @caisocial and @caiadvocacy
24 8 |
www.caionline.org
Permission to reprint the data in this publication is granted provided no changes are made and the material is cited: “Reprinted with permission of Community Associations Institute. Learn more by visiting
www.caionline.org, writing
cai-info@caionline.org or calling (888) 224-4321.”
2020 HOMEOWNER SATISFACTION SURVEY
© COMMUNITY ASSOCIATIONS INSTITUTE
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32
