Community Managers


In your view, does your community manager provide value and support to residents and the community as a whole?


83 78 73 76 73 69 73 74 74% 2020 Yes


of residents say their community managers provide value and support to residents and their associations


Was direct interaction with your community manager generally a positive experience?


88 79 77 81 88 82 81


85


85% 2020 Yes


of residents who had direct contact with their community manager say it was a positive experience


20  4 | www.caionline.org


2020 HOMEOWNER SATISFACTION SURVEY


© COMMUNITY ASSOCIATIONS INSTITUTE


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