Assessments 63 62 60 62


Thinking about the amount of your overall assessments that you pay for the services provided by your association, do you feel the amount of your assessments is too much, too little or just the right amount?


62% 2020 Just the right amount or too little 77 70 71 73 74 70 7071


What do you think your community should do when residents neglect to pay their assessments?


%


of residents say their association should insist that every homeowner pay assessments, involving attorneys only if delinquent accounts are not brought up to date after sufficient notification


20 5 3 5 3 2020


Insist that every homeowner pay the assessments, involving attorneys only if delinquent accounts are not brought up to date after sufficient notification


© COMMUNITY ASSOCIATIONS INSTITUTE Make up the loss by


increasing assessments for paying homeowners


4 5 6 2020 8 10 12 5 11 10 10 6 2020


Curtail services and amenities such as reducing pool hours, delaying


improvements and spending less on landscaping


2020 HOMEOWNER SATISFACTION SURVEY  21 www.caionline.org | 5


of residents say their association assessments are “just the right amount”— or “too little”


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