inexpensive to achieve compliance by the underwriter’s due date. It is also very important to communicate the status of your compliance to the underwriter on a timely basis, as the underwriter is expecting compliance. Do not ignore the recommendation(s) and go into radio silence. Communicate any issues you may have with the recommendation(s) prior to the underwriters due date, especially if;
Compliance is going to take more time than the Underwriter’s due date allows.
Compliance is going to be difficult, explain why.
If compliance requires an Action Plan, ask Underwriter for approval of the Action Plan.
Compliance is going to be impossible. This is when you start to negotiate, possibly offering the Underwriter alternatives. No harm in negotiating at this point.
I used two references for source material in writing this article, and they are references you can take advantage of as well. They are:
Community Associations Institute (CAI) class materials for M-330 – Advanced Insurance and Risk Management (2025 Update). This class is next offered on November 13 & 14, 2025. Sign up at:
www.caionline.org.
Community Association Underwriters (CAU) Risk Management Article, “Surviving a Loss Control Inspection.” This article was previously published in the
July / August 2011 issue of Community Assets magazine and can be currently found at
www.cauinsure.com.
ABOUT THE AUTHOR Robert A. Travis, CPIA, CIRMS, EBP formed Risk Management Matters, LLC (RMM) in April of 2019 to address a void in the availability of consultants within the Community Association Industry for Insurance and Risk Management issues. Prior to forming RMM Robert held the positions of Vice President, Director of Marketing, National Marketing Director, and Regional Marketing Director for Community Association Underwriters (CAU) over a 24 year period. In total he now draws of over 43 years of experience in the Commercial Insurance Industry.
Mr. Travis is a past-president of CAI Keystone and currently serves as chair of the Pennsylvania Legislative Action Committee (PA LAC). Email him at:
riskmanagementmatters@yahoo.com.
www.CAIKey sto ne .org 3 9
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