the potential to surpass our own intellectual capabilities. T is represents a profound shiſt , as we are now developing a non-biological intelligence that could evolve and operate with abilities beyond those of its human creators. Furthermore, this phenomenon is unprecedented, as it is not shaped by the traditional evolutionary pressures of natural selection, which has always guided the development of biological species. T ere is still much about this novel and powerful


transformative shiſt s it will bring, it’s time to narrow our focus to the specifi c ways these advancements will impact the practice of pharmacy. AI is set to bring about signifi cant changes in this fi eld, reshaping various aspects of how pharmacy is practiced. Let’s explore how I envision select areas of pharmacy practice evolving and what these changes could mean for the future of healthcare.


tools can supplement the pharmacist’s role by ensuring that patients receive timely support even outside of traditional pharmacy hours. However, as AI-driven patient support improves, there is a risk that these tools could begin to replace some of the human interactions that are central to the community pharmacy experience, potentially diminishing the personal connection that patients value.


”AI-driven tools can expedite prescription verification, reducing the burden on pharmacists and allowing them to allocate more time to direct patient care. However, while these EFFICIENCIES


offer significant advantages, they are emerging at a time when community pharmacies are already under economic pressure due to various marketplace forces, including aggressive pharmacy benefit manager contracting practices. These pressures have led to reduced reimbursement, lower wages, staff shortages, and challenging working conditions, potentially limiting the ability of pharmacies to fully realize the benefits of AI.”


technology that even seasoned experts in the fi eld fail to fully comprehend. As we seek historical parallels to


guide us, we fi nd ourselves in uncharted territory. T ere are no past examples of any intelligence evolving at such an accelerated pace, free from the constraints of biological evolution, and potentially on the brink of becoming self-evolving intelligence—capable of refi ning and enhancing itself beyond human programming or intervention. T is lack of precedent underscores the importance of careful consideration and strategic planning. While history still off ers valuable lessons, the novel nature of AI’s origin and progression challenges us to extend our thinking beyond traditional frameworks, preparing for scenarios that may be entirely new. Now that we’ve examined the broader implications of AI on society and the


T e Impact of AI on Community Pharmacy Practice As AI continues to advance within


the healthcare sector, its integration into community pharmacy practice is expected to drive impactful change. Community pharmacies, oſt en the fi rst point of contact for patients, will see AI-driven innovations that enhance the delivery of care, improve operational effi ciency, and expand the scope of services off ered. However, these advancements will unfold against a backdrop of challenges already facing the community pharmacy space.


Enhancing Patient Interaction and Support AI-powered tools, such as virtual assistants


and chatbots, can provide patients with immediate answers to medication-related questions, guide them through proper usage, and off er reminders for refi lls. T ese


16 Missouri PHARMACIST | Volume 98, Issue III | Fall 2024


Optimizing Medication Management AI algorithms can analyze patient data


to optimize medication management, helping pharmacists identify potential drug interactions, recommend personalized treatment plans, and monitor adherence. T is proactive approach can lead to better patient outcomes and reduce the likelihood of adverse events. However, as AI takes on more complex tasks, the role of pharmacists may shiſt towards a greater focus on direct patient care. While this shiſt could enhance the quality of care, it also requires careful management to ensure that pharmacists’ critical clinical contributions remain visible and valued within the broader healthcare system.


Streamlining Workfl ow and Operations Community pharmacies can leverage AI to streamline various operational processes,


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