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PRINCIPLE 1 – “Getting Results” is the Job


Results should always be the focus of our efforts. In these times, the key result is retaining our clients through excellent service and communication. And, to get results, we must be highly focused. More than ever, our boards are demanding this of us, so keep them informed with regular reporting and check-ins. A simple call to a board president asking what is working, where are we stuck and what can we do better, will go miles to getting the results we seek.


PRINCIPLE 2 – Be Intentional


We have learned the hard way that if we do not control our day, it will control us. Simply, we need to start each day with a prioritized plan of attack. The daily plan should include the most important results that need to be accomplished, time for personal rejuvenation (exercise, proper diet, meditation), and family time. It is good to have a morning routine that is consistent and continues to be maintained even if we are now working from home. Commit to blocking out calendar time for these critical priorities and remaining dedicated to the plan.


www.cai-illinois.org • 847.301.7505 | 45


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