stricter or more efficient collectionefforts, or engaging attorneys experienced in community association law to provide guidance onrules and regulations.


While all of those solutions may bey if thef


y the correct action to take,


board and management do not perform their functionsr properly while enacting the plan, the righting moment may


not come to fruition. It is practically ay given that association board members will face difficult situations and may havey to make unpopular decisions for the betterment of the community asy


a whole. Managers may bey called upon to


present various options and information to the board, or tor carry through on board decisions that might increase their workload. Recognizing that you are “in this together” to keep the entire association afloat and putting forth a positive and united front to the homeowners canmake all the difference. If somef


with the decision or the action, it doesn’t do the association any favors.y


may seey this as a weakness


in leadership and may noty decisions down the road.


y


board members communicate that they disagreey Other homeownersr


be as receptive to other boardr


For example, in the case of increasing assessments or passing special assessments, if the board and manager relay information for ther


additional cost, an explanation of allf available and why they


to the homeowners, such as the reason alternatives


board selected the option that they


did, the situation is more transparent and homeowners may feel more involved in the process. Reminding homeowners that board members are homeowners too and have to pay the same assessments as everyone else points out that the board did not make the decision lightly andy


that they arey


in the same boat, so to speak. Timing is a key factory


r in the righting moment of af


Deferring a decision because it is uncomfortable or mayr be well-received is no excuse. In many associationy y


y come when a unit owner orr compromised as a result of delayedf


r other individual’s safety repairs, and that


x their structure.r r


y


needs to be done, but how andw when communicated openly andy


besides being a professional “shoulder tor r


in a position to capsize, remember tor


r guidance andassistance; lean on,” they cany


r another. When you feel your associationr


to do at onet leaning


moment and you will continue to sail off intof 10 | COMMON INTEREST®


induce the righting the sunset!


Exceptional Landscape Design


association has at its disposal. Don’t be afraid to ask yourk professional team of expertsf


all involved. Utilize all tools and resources the for theirr


y association may havey


be your association’s righting arm. Sailing in rough waters is something that everyt point ort


Comprehensive Lawn Maintenance


Superior Snow Removal Services


Tree Care & Aboricultural Services


Turf & Plant Health Care


Aquatics & Fountain Service


• Summer 2020 • A Publication of CAI-Illinois Chapter


For company information or inquiries, please call 888.231.1300


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all


ship. y not


situations, doing nothing only exacerbates the problem because all too


often, ignoringthe problemdoes notmake itgoaway. Avoiding replacing the decks and balconies because the unit owners do not like the price tag will not magically fixy day mayy may bey


The opens the association up to evenmore perilous waters.


Serving on the board of af residential association, or managing an association, is not a light responsibility. Having a keen eye to recognize not only what when to do it, work bestk honestly toy


Award Winning & Family Owned Since 1983


Recognized by CAI National Organization


The Illinois Chapter received two National Achievement Awards this year for programs during 2019. The Chapter was recognized for:


• Chapter Excellence Award – for outstanding achievement in Chapter Management & Development, Leadership, Member Services, Membership, and Public Affairs


• Common Interest Podcast – Membership Category


Additionally, Executive Director Cheryl Murphy was honored as the Chapter Executive Director of the Year for her exemplary leadership and chapter management over the past nine years. Her efforts in working with the CAI Illinois Board of Directors, committees and staff have helped the chapter grow and prosper.


These achievements will be recognized at the National Conference in Las Vegas in May 2021. CAI should be collectively proud of our chapter achievements as we all work together to promote excellence in community associations.


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