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evolving reality, we strive to be good communicators and, more importantly, good stewards of the trust offered by our clients and covered enrollees. Tis means there is no coasting to year- end, and the importance of enabling a smooth transition to my successor sits at the top of my “to do” list. I also am aware there will be some things leſt undone, and this must be the way it always works. Aſter all, successors also must have “to do” lists.


Benefits, in their broad range of types and sizes, are personal in nature. Tose of us responsible for delivering such things to people we value as peers and friends must always remember


In a constantly evolving reality, we strive to be good communicators and good stewards of the trust offered by our clients and covered enrollees.


this. For me, seeing the positive impacts that can be made at this personal level has made my time with MBA a most rewarding commitment. Tank you.


THE MISSOURI BANKER 13


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