INTERVIEW
a reunion for this past winter. Obviously, that didn’t happen, but the fact that all of us from Apartment A-2 at Brookfield Holiday Village still keep in touch almost 25 years later is remarkable, and without technology, we’d miss that opportunity.
ND: I know you have experience in the non- musical working world. What experiences and skills have you gained in your professional life that you’re translating into your new position at NPM?
Jennifer Kluge: Most of my experiences have been in higher education administration. When I first graduated from college, I worked directly for the president of Emmanuel College [in Boston], Sister Janet Eisner. Te six years I worked in a president’s office really formed me, in some ways more than my undergraduate experience did. It shaped how I think, how I respond, how I look at the big picture but then understand the small details that are so important to
getting the job done. Part of that experience translates well to NPM because in higher education, the two primary audiences are students and alumni; that’s similar to members. At NPM, our members are our stakeholders. We would be nothing without our members. Tose types of lessons, which I’ve been able to bring forward into this experience at NPM—to understand, to listen and observe, to make sure I have all of my facts, and to know that then I can respond to a situation. Most recently, I was the Chief of Staff at Georgetown University, and it was absolutely true there as well. Faculty members, researchers, and senior administrators came to me, looking for help to solve problems. Sometimes it takes some creativity. Everyone’s dealing with limited resources, and thinking beyond what we would normally do has become more important than ever.
ND: It sounds like NPM is lucky to have someone like you, with that vision.
34
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52
