Using checklist tools to stay on track
by Evan Liewer Check It Twice
A checklist is a simple but powerful tool that can help prevent errors, oversights and omissions that may compromise the quality and safety of the camp experience. Checklists can also stan- dardize best practices, improve communication and increase accountability among the team. Some checklists can be a simple printout of
steps while others can be more detailed or involve online forms. If you are looking for some helpful online checklist tools, I recommend ClickUp for task management, Jotform to create simple forms and FastField for more advanced form creation. Te following areas around your camp or conference center may benefit from checklists.
something to build on
AV components The audio/visual elements of a service can be complex, and nothing is more frustrating when things do not operate as expected. Guests love solving problems in the moment, which often involves changing settings and moving equipment around. Sometimes these solutions are not detected until the next group can’t get anything to work. A simple, digital checklist ensures someone
properly inspected an area and that it is ready for the next group. Some questions on the checklist could be, “Did the soundboard play music when you turned it on?” or “Did the
Evan Liewer is the senior director of programs and operations at Forest Home Christian Camps in Southern California. With 50,000 guests a year, Evan is responsible to ensure a high-quality retreat and that the gospel is preached. Evan graduated from Biola University with a degree in business and Bible. He is a pastor, author and leader. He lives in Redlands, California, with his beautiful wife and three daughters.
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www.ccca.org May/June 2024
lights operate as expected?” Tese questions ensure someone is testing the different aspects, rather than trusting it is correct. Include an area on the form to upload photos
to the checklist. A clear photo of a set stage and clean soundboard shows that someone was there and did what was required.
Safety checklists Some areas of camp might require checklists by a governing body. I would imagine your recreation team has clear checklists for opening daily as well as monthly, quarterly and annual inspections. If there is ever an issue, these checklists will
show the quality of prevention in these areas. Yet beyond recreation, what areas of safety do you have checklists for? Would you know the last time a smoke alarm was tested in a specific cabin, or what month your fire extinguishers are inspected? Creating these checklists ensures that safety is taken seriously.
Maintenance management As you switch from season to season of camp, does your maintenance team have a checklist of procedures that need to be completed? (Tasks like cabins being reset, bed configurations changed, de-winterizing an area or relighting pilot lights.) Tese things should always have clear checklists to know if they are all completed (and done correctly). It sets the standard to hold people accountable, and if you have an employee leave, this knowledge doesn’t go with them.
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