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In the 1980s, Michael E. Hunt, an assistant professor at the University of Wisconsin, described a phenomenon that has become familiar to residents, board members, and community association managers across the nation. Some communities that were initially designed for people of all ages eventually develop a resident profile more similar to a retirement or 55-and-older community. He called this phenomenon a Naturally Occurring Retirement Community, or a NORC.


While exact definitions vary, most agree that to qualify as a NORC, a community must be composed of at least 50% older adults, over the age of 55. NORCs can occur when the initial population of a community ages naturally, or if, for some reason, the majority of new purchasers are older adults. In either case, NORCs develop largely because community living offers unique support systems and amenities that appeal to people as they age.


While amenities like swimming pools, fitness centers, libraries, and social groups are all appealing to community members of all ages, it is important for board members and community association managers to be aware of the many support services available to older members of the community. Fortunately, there are state and local programs, as well as charitable organizations, which aid residents in aging in place.


The Illinois Department of Aging’s Community Care Program operates a 24/7 helpline and provides a variety of services, including meal delivery, assistance with money management, and automated medication dispensers. The IDoA also offers an Emergency Home Response Kit, with a 2-way voice communication system that can be worn and can dispatch help if needed. Finally, the Department of Aging can provide senior companions and in-home helpers to those who need more hands-on care but aren’t ready to transition from their home to a retirement or assisted living community.


If your community is located in the City of Chicago, the Department of Family and Support Services also offers many services that can aid older residents, as well as their family members. For family members and caregivers, the DFSS offers services designed to provide a break with short-term care, as well as a 6- week “Savvy Caregiver” program and a 9-week “Stress-Busting for Family Caregivers” program for people assisting family members with memory loss.


By Scott Graf, CMCA, Community Specialists


The Chicago DFSS provides more than aid and training for caregivers; they can also arrange one-time or continuing assistance with household chores, from light housekeeping to lawn care and snow removal. Additionally, there are programs in place to provide meal delivery, assistance in navigating Medicare benefits, and to provide companionship, including in a mentorship role to children and young people.


cai-illinois.org • 847.301.7505 | 9


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