RESIDENTIAL


RESIDENTIAL COMMUNITY STAFF


GIGIFTINGFTING


COMMUNITY STAFF


By Eshed Doni, CEO and Founder, GiftCrowd


The holiday season presents a valuable opportunity for residential communities to express gratitude to the staff members who work tirelessly throughout the year to enhance residents’ quality of life. Thoughtful gifting during this period is not only a meaningful gesture of appreciation but also plays a critical role in boosting staff morale, fostering engagement, and enhancing overall service. Research from the O.C. Tanner Institute indicates that recognized employees are 18 times more likely to deliver exceptional work, benefiting the entire community.


14 | COMMON INTEREST®


While the holidays are a key time for recognition, communities also celebrate other occasions — such as birthdays, anniversaries, promotions, and retirements of beloved staff members — which provide additional opportunities to show gratitude. Recognizing the contributions of residential staff goes beyond simple courtesy — it reflects a community’s values, strengthens relationships, and encourages a culture of mutual respect.


• Winter 2025 • A Publication of CAI-Illinois Chapter


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