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JULY/AUG 2023 I VOLUME 40 I NUMBER 3 24


INDUSTRY INNOVATORS Meet floral pros who are challenging industry standards and revolutionizing the way the industry does business.


34


HOW CAN AI WORK FOR YOU? The next big thing for business is here. Just as the ubiquity of home computers, high-speed internet access, and smartphones all changed the way we do business, the availability of artificial intelligence is quickly recreating workflows.


20 48


ON THE COVER Valerie Crisostomo, founder of Black Girl Florists, was nominated as an innovator for bringing together a national community of fl orists. To see other innovators nominated by their peers, turn to page 24.


40


IS YOUR BUSINESS HEALTHY? Examine key areas of your business to determine whether it is running at peak profitability.


2 VIEWPOINT


4 WHAT INSPIRES US 4 MORE ONLINE 6 AD INDEX 8 SAF IN ACTION 12 HANDS ON 16 TALENT


18 GROWTH 20 FRESH CHOICES 42 INDUSTRY NEWS 44 UP THE SUPPLY CHAIN 46 DIGITAL STRATEGY 48 BUSINESS OF DESIGN 56 QUALITY

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