FEATURE Clover Kiosk: Serve up customer satisfaction The new Clover Kiosk is here and sweeping the West Coast
at fairs, outdoor events, and festivals. The Kiosk are assisting with labor shortages, increased revenue, and offering a better customer experience.
Increased order sizes to browse and customize, leading to 10-30% higher order values with the help of suggested items and add-ons.
Streamlined operations By letting customers place their own orders,
wait times are lowered and front-of-house tasks become automated, saving money on labor costs.
Menus are automatically imported and synced
across all devices. Easily add orders, all while ensuring accuracy and reducing food wastage.
Improved customer experience Convenience, control, and customization make
for a happier customer. With Clover Kiosk, they browse menus at their own pace, customize food exactly how they want and order without having to wait in Kiosk, complete with a payment terminal and built-in printer, speeds up the ordering process while giving your customers complete control over their meal, enhancing their experience,
The hardware – ready without installation
• A commercial grade 24” touch screen and 8” payment terminal, perfect for branding
• Uses standard 3-1/8” thermal receipt paper
anti-glare coating The software – automatically downloaded
• Connects to and pulls your menu directly from your Clover POS system – keeping your items and pricing in sync
• Orders show on your Kitchen Display System or print to your kitchen printer just as if they were placed at your counter
on and off
• Add your own promotions, specials and more to a content loop that runs when the kiosk is inactive
Vendors experiences are positive with the Clover Kiosk Vendors are sharing experiences such as, “the
Kiosk has outperformed my normal registers,” “wait times have decreased,” “they always show up to work.” Chicken Charlie’s Tony Boghosian had this to say, “As the customers walk by our stand, the Clover Kiosk catches their eye, and they walk over to check out the device. Once at the Clover Kiosk the customer browses our menu and creates their orders with ease. It’s both eye catching and easy for the customer to use.”
Our commitment to you Kiosks are available via OABA/Clover’s Partnership Program.
Clover has donated a percentage of its processing fees back to OABA since the start of the partnership in 2020 - nearly $100,000. Thank you OABA members for continuing to embrace this partnership. Our commitment to this organization is to processing rates, and to keep members in touch with industry support this commitment to you.
OABA ShowTime Magazine • AUGUST 2024
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