Business Partners,


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install….” Someday, though, a user will accidentally install something malicious and your IT team will spend hours if not days or weeks recovering from the damage. Assuming they can recover at all. A better approach is to remove admin privileges and keep the malicious item from being installed in the first place.


Even the best of defenses will eventually be beaten by a determined bad guy. Here’s where you’ll rely on your disaster recovery plan that includes things like breach recognition and response, employee communication protocols and a plan for isolation, repair and recovery from system backups. Ahem, you do have reliable backups, right? They run at least once per day, they are isolated from the systems they are protecting, and they’re rotated offsite on a regular basis? Just checking…


In closing, please also remember that all of the above items will come up short in the face of a careless or reckless user. You should be conducting regular training – aimed at mobile workers – so that they are able to make good decisions about their technology. “Click It or Ticket” might work nicely for the Washington State Patrol, but in the world of IT we prefer “Don’t Click It, Open a Ticket” instead.


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