GET SCHOOLED

Attend ISI University Courses at the 2018 ISI Conference June 5-6

NEW THIS YEAR! • Re ivised sch

Revised schedule enabling ISI University (ISIU) students to complete their coursework before the conference opening, so they can benefit from the majority of the general sessions offered.

hedulle enablin • Certified Skating Director, Part 3 (CSD3) Course.

All ISI University courses can be used as PSA continuing education credits (CEUs). CAM, CAO, CAP and CSD are presented in three segments (or modules), with full certification in three years. As always, the three modules can be completed in any order.

Course Offerings:

CERTIFIED SKATING DIRECTOR, PART 3 (CSD3) •

Effective Communications • Personal Branding

• The Business of Coaching • Coaching Policies • Conflict Resolution

•

Arena Operations Overview: Working with the Back of the House

• Technical Teaching & Skater Training Best Practices • Program Creation Lab • Demystifying Hockey

CERTIFICATE OF ARENA MANAGEMENT PART 1 (CAM1) •

Role of the Arena Manager • Leadership & Personal Image

• Financial Management – Budgeting • Financial Management – Accounting • Arena Scheduling

• Contract Administration • Public/Private Management • Policy Administration • Risk Management

CERTIFICATE OF ARENA OPERATIONS PART 2 (CAO2) •

Human Resources for Operations • Financial Management – Budgeting • Emergency Preparedness

• Computers in Facility Maintenance • Custodial & Housekeeping • The Role of the Arena Operator • Risk Management

• Customer Service & Retention • Energy Management

CERTIFICATE OF ARENA PROGRAMMING PART 2 (CAP2) •

The Role of the Arena Programmer • Electronic Marketing

• Managing Public Sessions • Working with Volunteers

• Programs for Schools and Community Groups • Employees vs. Independent Contractors • Elite Programs

• Summer Skating Activities • Dry-Floor Events

y-Floo or Events

For more information, visit skateisi.org/conference

ISIU Sponsors