8 a.m. 10 20 30 40 50

9 a.m. 10 20

ORIENTATION/ROLE OF ARENA MANAGER

ORIENTATION/ROLE OF ARENA OPERATOR

ORIENTATION/ROLE OF THE ARENA PROGRAMMER

THE BUSINESS OF COACHING

30 40 50

10 a.m. 10

20

30

FINANCIAL MANAGEMENT - ACCOUNTING

FINANCIAL MANAGEMENT- BUDGETING

ELECTRONIC MARKETING CONFLICT RESOLUTION

40

50

11 a.m. 10

Noon 20 30 40

FINANCIAL MANAGEMENT BUDGETING

CUSTOMER SERVICE & RETENTION

MANAGING

PUBLIC SESSIONS COACHING POLICIES

LUNCH FOR ISI

UNIVERSITY STUDENTS & FACULTY

50 10 20 30 40

1 p.m. 50 10 20 30 40

CONTRACT ADMINISTRATION

COMPUTERS & TECHNOLOGY

WORKING WITH VOLUNTEERS

EFFECTIVE COMMUNICATIONS

2 p.m. 50 10 20 30 40

3 50

LEADERSHIP & PERSONAL IMAG

CUSTODIAL & HOUSE KEEPING

PROGRAMS FOR COMMUNITIES & SCH

PERSONAL BRANDI

ARENA SCHEDULING RISK MANAGEMENT

SUMMER SKATING ACTIVITIES

DEMYSTIFYING HOCKEY

NUTRITION FOR ATHLETES

HVAC/DEHUMIDIFICATION MAINTENANCE

RISK MANAGEMENT ENERGY MANAGEMENT

SECTION MEETINGS

ELITE PROGRAMS PROGRAM CREATION LAB

INNOVATIVE TECHNOLOGY FOR COACHES

IMPORTANCE OF BUILDING A TEAM IN YOUR FACILITY

TRAINING ON EDGE

SOFTWARE & ENTRY EEZE “SCHOOL OF DAVE”

MANAGING A PRO SHOP

FUTURE OF THE ICE ARENA INDUSTRY - PANEL DISCUSSION

CAE COURSE

“Accidents happen, learn what you need to know to successfully navigate the litigation process” A Certified Arena Executive (CAE) class presented by the ISI University.

Advance registration & additional fee required. ICE RINK DAY

ISI DANCE STEPS 8:30 - 9:45 a.m.

ICE PAINTING 8:30 - 10 a.m.

SYNCHRO/ICE DANCING 9:45 - 11 a.m.

ICE MAINTENANCE TECHNIQUES 10 - 11 a.m.

CHOREOGRAPHY & EDGES 11 a.m. - noon

BASIC DASHER MAINTENANCE 11 a.m. - noon

Lunch Break Noon - 12:30 p.m.

RESURFACER MAINTENANCE FOR OPTIMUM ICE Noon - 1 p.m.

ON-ICE JUMPS & SPINS 12:30 - 2:30 p.m.

Lunch Break 1 - 1:30 p.m.

ICE INSTALLATION & MAINTENANCE EXAM 1:30 - 2:30 p.m.

JUDGING WORKSHOP

SPORTS PSYCHOLOGY - IMPORTANCE OF KEEPING YOUR ATHLETE MENTALLY FIT

CONCESSION SALES IN YOUR FACILITY

MARKETING & ADVERTISING YOUR PROGRAMS

A DAY IN THE LIFE OF A REFEREE

INJURY PREVENTION & MORE PRODUCTIVE TRAINING

INDOOR AIR QUALITY

HOW TO MOTIVATE PART-TIME STAFF

ISI

ANNUAL AWARDS LUNCHEON

DISTRICT MEETINGS

LUNCH & CONFERENCE OPENING

ROUNDTABLES • Newcomers Information • 2018 ISI Rules & Revisions

• How to Bid for ISI National Events

• Creative Programming – Think Outside the Box

• Arena Renovations – What You Need to Know!

• Hockey Leagues – In House vs. Associations

• ISI University Q&A

• How to Run a Successful ISI Testing Program

CAM STUDY SESSION/E CAO STUDY SESSION/E CAP STUDY SESSION/E CSD STUDY SESSION/E

DEALING PAREN

LAB: HAN JUDGING TABLE

KEEP YOU ACCOUNTA PROPER TR

REFRIGERA PEAK PERFO

HOW TO BUILD & MANAGE YOUR ISI CLUB/RINK TEAM

SYNCHRO, THEATRE ON ICE, AND INTERCOLLEGIATE TEAMS

HOW TO PERFORM

EVALUATION OF YOUR OPERATIONS

ICE MAINTENANCE TIPS & TRICKS

NATIONAL INSTRUCTOR TR Advance r

20

SPRING 2018

Registration and attendance at all ISI University sessions is required to take exam and receive certification; however, individual sessions are open to all conference attendees. All tracks are divided into three parts, each requiring three years to complete. At the end of completing all three parts, students must take and pass a written exam to claim the track designation in its entirety. (All students finishing a track prior to September 1, 2017 are grandfathered in.) Students may start with any of the three parts and complete them in any order.

FRIDAY - JUNE 8

THURSDAY - JUNE 7

WEDNESDAY - JUNE 6

TUESDAY - JUNE 5