HUMAN RESOURCE MANAGEMENT The Elements of Effective Onboarding
Strategies to help new employees feel successful from day one. By Brian Middleton-Cox
“I
’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” This quote by Maya Angelou resonates with me as a human resources officer for Tri-Town School Union in Boxford, Massachusetts. Providing a personal- ized onboarding experience for new employees so they feel comfortable and important should be the major goal of every district’s human resources department. As districts design their onboarding experience, they should ensure that the roles and responsibilities between the central office and individual schools or departments are clear. When roles and responsibilities are clear, new employees feel a sense of organization and stability, and the transition between tasks handled at the central office and tasks handled at the school level is seamless. For example, these basic responsibilities should be clear:
20 APRIL 2022 | SCHOOL BUSINESS AFFAIRS
• Where and how necessary employment forms will be filled out.
• How the new employees’ email accounts will be set up. • Who will train the new employees on the online stu- dent management system.
In today’s digitized workplace, making the onboarding process as electronic as possible is hugely beneficial to new employees and employers. Personnel management systems ease the onboarding process for new employees by preloading all the necessary forms to be completed. This practice benefits the employee by providing a user- friendly platform on which to enter the requested infor- mation, and benefits the employer because employee information feeds directly into the management system. An important aspect of the onboarding process is helping new employees recognize how integral their role
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