Your Association
You are falling behind if you continue to do the same thing over and over again and never change.
across our state. I was no longer the youngest banker who was just happy to be there … I am now the gray- haired banker focused on a mission.
All of this led me to here, answering the call to lead our association. And my mission for our banking community is this — developing the next group of exceptional leaders for our industry.
In my experience, there are two ways to invest in your staff — dollars and opportunity. Dollars are always nice and hopefully greatly appreciated. Most people, however, are just looking for opportunity. If they capitalize on it, then the dollars will come. I challenge
each one of you to give your young staff members an opportunity and encourage them to be involved with MBA in numerous capacities.
• Volunteer to serve on MBA’s committees.
• Actively participate in the Young Bankers Leadership Division.
• Invest in your staff ’s education with various MBA schools, conferences and seminars.
• Participate in MBA’s advocacy initiatives, including Target Bankers, Washington Visit and calls to action for various legislative and regulatory actions.
Along with investing in your staff, be open to change. Older people are notorious for saying “Tat isn’t how we used to do it” or “Young people just want to come in and change everything.” My first thought is “Exactly” — you are falling behind if you continue to do the same thing over and over again and never change. Tere will always be new rules and new threats to our industry, but this also brings new opportunities. Have your staff look into a rule change or potential new service, and then listen — really listen — to their thoughts about how the bank should proceed. If the last year has taught us anything, it’s that we need to be flexible and quick to adopt new processes to serve our customers. We can’t be afraid to try something new. We could succeed or we could fail, but we’ll never know if we don’t try.
Tis August marks my 30th anniversary in banking. I’m not one to dwell on the past too much — what’s done is done. I would rather focus on the future, and I believe the future of banking in Missouri is extremely bright. Tere is room for all our banks and communities to prosper. Money is money, and it spends all the same. In the end, banking is about its people. If we invest in our people through education and opportunities, then we will be just fine.
I am grateful for the leaders who came before me, and I am excited to see the individuals who will one day serve as MBA chairman. It is an honor to be a link in a chain that I know will continue to flourish long aſter I am gone.
THE MISSOURI BANKER 3
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