Hands On BY JENNIFER SPERRY, SARAH SAMPSON AND AMANDA JEDLINSKY SNAPSHOT Artful Additions
> Lyal Nickals Florist in Castro Valley, California, has always had an eclectic mix of offerings. The 92-year-old shop once sold furniture and chandeliers and even maintained an entire room devoted to crystal. When current owner Elise Gaylord
assumed the reins, she maintained a steady flow of conventional giftware to complement her florals. But over time, she grew disillusioned with the sourcing process. Many items hailed from overseas, predominantly China, and chain stores could easily undercut brand-name prices. Rising costs and tariffs didn’t help. This disillusionment coincided
with inspiration from a gift shop near her home. “I found myself attracted to its artisan goods. They weren’t all local, but they were unique. I enjoyed shopping there,” she says. Gaylord decided she could create
a similar experience by inviting local artists and makers to sell their work through Lyal Nickals Florist. Under the consignment arrangement, the shop keeps 20% to 25% of each sale and pays the artist only when an item sells. The arrangement reduced
Gaylord’s upfront investment in gifts. “I’m not putting a ton of money into stock that ends up sitting on a shelf or has to be discounted later,” she explains. The creations, big and small, also bring a unique aesthetic to her 2,000 square feet of retail space. And artists promote their work at the shop on social media, extending the florist’s reach to new followers. Perhaps the biggest benefit is that
both regular and new customers get to peruse merchandise that is truly unique. “It encourages people to come in more often to find out what’s new,” says Gaylord. Today, Lyal Nickals carries pieces from about 10 artists, including
ARTFUL MERCHANDISING Smaller pieces and displays that pair artisan goods with flowers help Lyal Nickals Florist showcase its local makers.
8 FLORAL MANAGEMENT | November/December 2026 |
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