FEATURE


How to Investigate Unsafe Behavior to Keep a Culture of Safety


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Amusement rides are synonymous with fun and excitement, but behind the scenes, safety is paramount. When allegations of unsafe behavior by employees are made, it is crucial to conduct a thorough and timely investigation to ensure the safety of everyone. Let’s explore addressing these concerns and the steps involved in the investigation process. Employees operating amusement rides play a vital role in maintaining a safe environment. Any alleged unsafe behavior – whether it is ignoring operating procedures, reckless actions, or accidents – can lead to serious consequences. Investigating these allegations protects everyone and ensures a culture of safety is maintained within the organization.


Investigating Steps Initial Reporting: The investigation process begins with a report of alleged unsafe behavior. This can come from fellow employees, guests, or management. Employees should know they are encouraged to report unsafe behavior and of anti-retaliation policies. Be sure to get key information from the reporter, including


location, date, time, and name of the employee. Gather Evidence: Collect evidence, including witness statements, surveillance footage, and any relevant logs. This approach helps establish a clear timeline and context for the


alleged behavior. Conduct Interviews: Conducting interviews with the accused employee, witnesses, and supervisor is crucial. These discussions can provide insights into the circumstances surrounding the allegations and help clarify


any misunderstandings. Determining Severity: Was the action a 


risk of safety? This evaluation helps prioritize


the investigation and potential consequences. Intent Analysis: Was it a result of negligence, lack of training, or a deliberate disregard for 


recommendations made later. Identifying Root Causes: Investigators


should identify the root causes of the unsafe behavior. This could involve examining systemic issues, such as inadequate training  Analyzing Findings: After gathering all relevant information, analyze the data to determine whether the allegations are substantiated. This should involve comparing the employee’s actions against established procedures, codes of conduct, and relevant manuals.


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By Ty Vanderstappen, NAARSO Social Media Committee


Implementing Recommendations: If unsafe behavior was 


prevent future incidents for the employee and the rest of the team if it is a systemic issue. This could include additional training, revising procedures, and disciplinary action for the employee.


Investigating unsafe behavior among employees is critical


to maintain safety. By addressing these concerns promptly and thoroughly, the industry can ensure a safe and enjoyable experience for all. 


TRAILERMOUNTEDMODELSAAILABLE TALRRIE TRAILERMOUN TEDMODELSAV V (908) 526-8009 •WWW IDES WWW.RIDES4U.COM COM OABA ShowTime Magazine • NOVEMBER 2024 11


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Spinning family fun oto the midway!


Spinning family fun oto the midway!


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