Know the Players / Communication is Key


Invariably, in any condominium claim, you will end up having multiple parties involved


who may (or are likely to) have differing interests and   of contractors on the job. It quickly becomes a crowded 


Because of this, it’s invaluable for the board to have a good understanding of the path forward, as guided by an insurance broker and professional community manager. And then further to have a clear, concise, and consistent messaging downstream to unit owners and other interested parties.


 and tends to include coverage for unit interiors and improvements/betterments (dependent on the declaration), the board of directors should control the claims process, hire contractors and communicate subsequent responsibilities of individual unit owners in accordance with the governing documents of the community. If personal contents are damaged or it appears the unit will be uninhabitable for a   on notice as those items are not typically covered under association master policies.


  consistent common thread; and that is a direct line of positive communication between the contractor and adjustor.


It’s always recommended not to engage in repairs until this cost and scope of said repairs is fully negotiated and agreed to by both the contractor and the carrier(s) paying the bill. Because of this, it’s worth lending consideration to your  move forward with and it’s not a bad idea to setup a direct line of communication between the two while encouraging 


  insurance loss, and no two scenarios are identical. But, in summation, with the proper preparation, a base knowledge of your own governing documents, and a team of dedicated professionals in your corner, there’s every reason to believe that the inevitable insurance claim in your building will come to a swift and positive conclusion.


wscai.org 13


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32