5 Tips for Understanding Access Control & Smart Video Intercoms By Melinda Marks of LiftMaster Access Control Systems
I
t can be a little confusing trying to understand video intercom technology. It’s hardware, it’s software, it’s a smartphone app, and there are
lots of options depending on how many doors you want to control access to. When used with a cloud-based solution like touchless access, remotely verifying guests through live video streaming versus face-to-face interactions, smart video intercoms become a tool for community management that provide greater security that make a property manager’s job—and tips to help you get started.
Cloud-Based Software Put simply, smart tech is a software application that is hosted on a secure internet server. You may have heard it
22 Community Associations Journal | March 2024
described as “the cloud” or cloud-based software. Software as a Service (SaaS) is another common term. It refers to the recurring monthly payment that users make when they subscribe to a cloud platform. Finally, the word “platform” or “ecosystem” refers to the dedicated internet server where the software “lives” and connects with devices like Android or iPhones, with hardware like video intercoms, and even with other business software like property management programs.
Remotely verifying guests via live video streaming provides greater security alongside convenience and automation.
Access Control Software is What
Makes Video Intercoms Smart Video intercom hardware comes with embedded controllers that enable it to connect with cloud-based access control software. This gives property owners and
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