municipalities have, in some cases, turned to community management offices to circulate information as the messages can often reach the residents more rapidly.

Whether dealing with urgent matters or simply keeping residents apprised regarding the day-to-day operations of the community, a vast wealth of information is now available at our fingertips. Informational databases including governing documents, financial records and event registrations are all just a click away. These resources are available to those who are able to utilize them.

With such a broad range of technical abilities within the active adult demographic, community association managers are faced with the complexity of serving their communities effectively through appropriate forms of communication. Some residents are very comfortable with various forms of technology and are very active on social media, but some find themselves stifled by the technology whirlwind that has come barreling into their lives. Between outdated systems and a culture that has become overstimulated, finding the appropriate balance in an active adult community is essential. Ensuring residents can stay informed while considering these differences requires some creativity.

Education is the key to the virtual universe. As the information highway continues to expand, the importance of educating our older generation in the successful use of technology will remain a necessity. This is a journey to understanding and not an immediate destination. We are seeing educated, accomplished individuals turning to even their grandchildren for guidance with navigating their gadgets. It’s quite the bittersweet irony.

Local libraries can be an excellent resource for seniors, and oftentimes, experts are willing to visit community centers to help provide some instruction and hope in their path to understanding technology.













  

 46 | COMMON INTEREST® • Summer 2019 • A Publication of CAI-Illinois Chapter