Homeowners Association’s (HOA) board of directors is tasked with keeping its community safe, habitable, and appealing both now and in the future. A property manager’s role is to provide the tools necessary to help the board achieve those goals. Together, the board members and property managers are often the unsung heroes of well-run communities. These tend to be thankless roles, but necessary ones for the success of a community. HOAs have a series of complex systems and components such as roofs, HVAC equipment, parking garages, etc., all of which must be maintained. No one is an expert in all systems and components. One of the more heroic characteristics that well-run boards and management teams possess is
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knowing when not to try to be the hero. Soliciting the help of professionals when problems arise is an important step in leading a community in the right direction. Most of the Marvel and DC movies of late have shared a common theme that even superheroes need to team up with other superheroes sometimes to defeat the evil at hand. Association management is really no different, minus the ability to fly, climb buildings, and crush rocks with bar e hands, of course.
No building is constructed perfectly, and even those that were built better than others age over time. Deterioration happens. Unexpected system failures happen. How the board and management address those issues is what separates a good project from a bad one. From facade repairs to replacing a chiller to modernizing the elevators, capital projects require significant planning. Implementation of such projects often include the following steps:
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