• View A/R and A/P check images (Accounts Receivable/Accounts Payable)
• Validation file that automatically posts payments • Review returned deposit items
• Stop payments on A/P checks that haven’t yet cleared the bank
7. Automation
Managing any community is time-consuming. Think about how many repetitive administrative tasks need to be done regularly and how they can overwhelm your staff. Automation is a key feature of modern community management software that can help your company complete repetitive tasks more efficiently.
Utilizing automation can help make your employees’ lives easier, which helps you retain them and allows them to focus on higher-value activities. Automation can also help reduce errors, streamline processes, and ensure consistency, leading to better performance and higher customer satisfaction.
Look for automation in these areas:
• A/R and A/P processes (like assessments, collections, invoices)
• Task and workflow management • Creating financial reports and board packets • Following up on a homeowner request • Configurable automation based on your business
8. Configurable
Every company operates a little bit differently depending on your local regulations, your size, and/or the types of communities you manage. Look for community management software that can adapt to how your business works and can accommodate your specific workflows and processes. Configurable software can improve efficiency, productivity, and adoption, resulting in a better overall experience for your employees and your customers.
9. Continued Product Innovation
In the fast-paced world of technology, what works today might be outdated tomorrow. That’s why it’s essential for your software to keep innovating and improving.
For community association management, this means that the tools and features you rely on today will not only remain relevant but will also evolve to meet future challenges and needs. A company that continuously invests in product innovation ensures that you’re always equipped with the latest and best tools. With ongoing innovation, you’re not just keeping pace – you’re staying ahead.
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10.Dedication to Your Company’s Success
The best tools are only as good as the support that backs them up. A software company’s commitment to your success shines brightest through its customer support.
Whether you’re facing a tiny hiccup or a major roadblock, having a dedicated, responsive support team ensures you’re never left in the lurch. It’s like having a trusted friend by your side, ready to guide whenever you need.
For community associations, where every detail matters, such unwavering support is invaluable. It’s not just about solving problems; it’s about building lasting relationships that empower your community to thrive.
Great software is essential for management companies to work efficiently and drive performance. When you’re considering community management software, it is important to look for the essential must-haves outlined above. Choose a heroic management software provider and let good technology help save the day. When you choose the right software for your company, you can increase employee satisfaction, streamline your operations, provide a higher level of service, and give yourself the opportunity to grow!
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