NEW YEAR’S RESOLUTIONS What challenges have you overcome in 2021?


Rafael Taveras, Director Industria CORE (Santo Domingo, Dominican Republic)


“I believe we all have had to overcome logistics challenges in all parts of the world. The amount of time being dedicated to making sure things go in and out of the business in 2021 has been more than any other year.”


What are your goals for 2022?


Corey Roppel, Director Roppel Industries (Louisville, Kentucky)


Bobby Duran, NARSA/IDEA President Cooling Systems Caribe (Aibonito, Puerto Rico)


“Our major goal for 2022 is CONSISTENCY. After two crazy years, we are very focused on regrouping, getting back to the basics, and redefi ning consistency within the organization. We are continually growing and our team is pulled in so many directions. In 2022, we will be doing some major hiring, and we need to make sure everyone is consistent with the direction Roppel Industries is heading.”


Steve Hoke, Director Diesel Emissions Service (Redding, California)


“Like many other shops, we faced many issues with fi nding qualifi ed labor. However, my team came up with a strategy to fi nd and train new employees and we have been able to fully staff .”


Brian P. Cahill, Director Diesel Radiator Co. (Melrose Park, Illinois)


“In 2022, we will get laser focused on our core business and make needed improvements in all of our business segments. My personal goal will be to travel more and see more of this beautiful country with my wife.”


Bryan Braswell, NARSA/IDEA 1st Vice President Rocky Mount Radiator & A/C (Rocky Mount, North Carolina)


“We have had to fi nd new sources of the simplest items, like nuts and bolts, to keep in-stock in order to fulfi ll our commitment to our customers.”


“One of our major goals in 2022 is to streamline our training practices. By helping new additions to our team fl ourish and be self-suffi cient, we hope to gain employees that are capable of helping make good decisions. The goal is to create a sense of accomplishment as a member of the team who helps the business thrive, rather than just another employee following directions.”


January/February 2022| THE COOLING JOURNAL | 11


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