fom Different Angles
accounting and business degrees are great, and we need those folks, but we need more diversity of thought. Diversity and inclusion mean something different to everyone; for me, it is hiring individuals with different backgrounds, life experiences and passions that will bring a different perspective to my organization. Te folks I learn the most from on my team are very different from me, but we share a desire to serve others and have a passion for our mission. We can teach banking; you cannot teach values and work ethic.
Do you have “stay” interviews?
Many of us have staff exit interviews, but what about stay interviews for those still with you? Stay interviews are a great way to learn insights about existing employees’ career goals, what they love about your organization and areas for improvement. “What is something other people would want me to
know?” is one of my favorite questions to ask because it takes the burden off employees and gives them freedom to speak freely.
What do you offer for training and development?
Investing in our bankers is a key to the success for both our individual banks and the community banking model. I wouldn’t be where I am today if not for the educational opportunities provided to me by my mentors. Many of us have greatly benefited from the conferences, banking schools, in-person seminars and the live and on-demand webinars that MBA offers. Pages 11 and 12 of this issue outline MBA’s 2023 programming. I strongly encourage you to look at these offerings and share these with your staff. Even better, register your team for these programs — it will be an investment that yields outstanding results for your bank, community and customers.
Are you a mentor? I wouldn’t be where I am today if several individuals hadn’t poured into me throughout my career. Teir faith in me greatly influenced my career, and I have taken every opportunity to do the same for the next leaders in our industry. Mentor programs don’t have to be official; just grab a cup of coffee with a less experienced banker or pull them into loan committee or ALCO meeting. Much like our customers, it is easier to keep an employee than find a new one. Make sure you spend as much time nurturing relationships with your existing staff as you are recruiting.
I want to wish you a very Merry Christmas and a happy and healthy New Year!
MBA’s podcast explores topics relevant and interesting to bankers. Our fun, engaging conversations help you stay ahead of what’s happening in banking. Our Two Cents with MBA is on MBA’s website, iTunes, Apple Podcasts, Google Podcasts and Spotify.
THE MISSOURI BANKER 3
O
u
r
w T
o
C
e
s
n t
w
t i
h
M
A B
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32
