“We’re seeing more of that. It takes labor out of the equation for those operators. They can put that off to the side, let people run their own coffee machine or other piece of equipment and service more customers that way,” Rodgers says.
Just as self-service advancements
are reducing front-of-the-house labor, the incorporation of AI in foodservice machinery is lowering staffing needs in the kitchen. In 2023, for example, the show featured the PreciTaste AI- powered products, which help reduce
Something for Everyone The Expo+ Education sessions will be
hosted by notable industry experts such as longtime foodservice pioneer Nancy Cruz, who will share her insights for the coming year; Luke Christian of Surcheros; and Rian McCartan of Swig. Another notable host will be Lynette McKee, senior vice president of franchising at Potbelly, who will present strategies for managing multiple franchisees across different companies. Speakers will also share tips on how to cater to TikTok fans and address an audience that includes foodservice professionals working in restaurants plus those who work in hospitality, lodging, higher education, cafeterias, hospitals and other facilities.
food waste and improve operational efficiency. This year’s show will also feature more automation and robotics that help take labor out of the process for operators. “You’ll definitely see more of that on the show floor,” Rodgers says.
Similar to last year, the 2024 show will make significant charitable contributions and operate in a sustainable manner. In 2023, for example, the show donated nearly 68,000 pounds of food to two Chicago organizations focused on feeding communities in need. It also minimized food waste, adopted eco-friendly practices, recycled materials and took a “digital-first” approach.
Now part of Informa Connect, the show is increasing its sustainability commitment by going “electricity neutral” at this year’s event. The company will buy renewable energy credits for the electricity grid in Chicago. “We’re really excited about this program to make our electricity usage carbon neutral,” Rodgers says. “This is just one of several ways that we’re implementing and using more sustainability programs.”
Networking Opportunities
Abound Trade shows are known for presenting unique and powerful environments for networking, providing numerous benefits for individuals and businesses
18 FEDA News & Views
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