Oftentimes, we don’t know why they leave us—but we still have a responsibility to that association until their transition is complete.


How many times have many of these documents been missing when a new association transitions from one management company to another? It’s frustrating, isn’t it? Whether the information wasn’t saved correctly, or it wasn’t all included in the document and/or file transfer—all information is needed at the new management company to carry on with the business of the association with as little interruption as possible.


How many times have documents been missing when an association changes management companies?


It’s the outgoing management company’s duty to make sure that all of the association’s records are transferred. Let’s make sure that we work hard together on both sides of a management transition to maintain continuity for the associations we manage and uphold the professional image of our industry.


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