documents, meeting minutes, and the latest community updates. To ensure accuracy and prevent confusion, each association could have its own tailored AI model, fine-tuned to understand its unique governance and operational landscape. By integrating OpenAI’s API with platforms like Power Automate, Microsoft Exchange, or Google Script, incoming emails could be automatically relayed to the correct AI model based on keywords such as names of streets and associations. The system could then generate intelligent,


context-specific responses that are instantly sent


via email reply, streamlining communication with homeowners, vendors, and board members. Furthermore, leveraging technologies like Text-to-Speech (TTS) and Whisper, it’s easy to imagine AI not only handling written communication but also answering phone calls and holding real-time conversations with


homeowners.


With the ability to convert speech to text and vice versa, generative AI could handle complex telephone queries and provide instant, accurate responses.


The potential goes even further — AI video generation now makes it


possible to create


a hardcopy board packet to interspersing typed notes directly into management reports and processing the resulting document through ChatGPT. Looking ahead, a mobile app with API integration is envisioned, allowing board meeting audio to be recorded on a device and instantly converted into meeting minutes and an action item list


with the push of a button.


But this process can already be achieved almost as efficiently when meeting via Zoom. While Zoom includes built-in AI functionality, such as the ability to provide a meeting summary (not yet tested), utilizing Zoom’s recording feature in conjunction with ChatGPT is the preferred approach.


Pro-tip: At the beginning of your Zoom meeting, hit record. Enable captions and save the resulting transcript, which will create a text file that can be uploaded into ChatGPT. Your mileage may vary, but with some creative prompting, very accurate minutes and action item lists can be extracted from the Zoom meeting transcripts. Please note that the quality of


the output not only hyper-


realistic avatars, whether based on real people or entirely virtual personas, with perfectly synced lip movements to live-generated text. By integrating these avatars with generative AI connections,


we


through API could


soon


see virtual managers attending Zoom meetings, engaging in real-time conversations with board members and homeowners.


For those who recall the 1980s, this idea might evoke the iconic Max Headroom, the original ‘virtual’ TV personality, who captivated audiences with his digital glitchiness and charisma. Today’s AI avatars feel like the next evolution, seamlessly taking on interactions while the human manager sits back and watches with wry amusement. The future of management is here; but who is ready to “catch the wave”?


For those of us who’ve ever struggled to decipher our own notes from weeks before, frantically piecing together the minutes while prepping the next board packet, we already know the importance of the expeditious creation of the minutes and action item list immediately after a board meeting. Now, with the


power of generative AI, meeting minutes and action item lists can be generated almost instantly after the meeting conclusion with minimal exertion. This groundbreaking capability ensures that best


achievable but almost


practices for swift minute creation are not only effortless, making the entire process


more efficient than ever before.


Over the years, best practices for taking minutes have evolved from handwritten notes scribbled in the margins of the agenda within


www.caioc.org 17


reflects the native processing ability and training of the AI model in use but is also directly dependent upon the precision of the given input and the prompt provided. Preparing minutes in this manner will naturally encourage you and the board members to speak clearly and to conduct the meeting in a professional manner more reflective of parliamentary procedure.


As you work with


generative AI, you will learn to fine-tune your prompts to obtain the exact results you seek.


In Season 8, Episode 5 entitled “The Bells,” Daenerys Targaryen, consumed by a deep and uncontrollable fury, soared high above the city of King’s Landing on the back of the fearsome Drogon. As the beast’s mighty wings beat against the air, she unleashed a devastating torrent of dragonsfire upon the city below, incinerating buildings, streets, and its people in a relentless blaze, leaving King’s Landing reduced to ashes in her wrathful vengeance. While some may argue she was justified in her actions, others might draw parallels to the risks of unleashing the dragon into the realm of community associations. Just as a single individual can destroy an entire city with dragonsfire, generative AI has the potential to empower one person to achieve much more than ever before. Though this article doesn’t seek to delve into possible job displacement, it raises a more profound question: In community management’s Game of Thrones, who will dare to walk through the fire and master the power of generative AI? Who will emerge as the House of the Dragon? “Dracarys!”


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