SPECIAL THANKS TO THESE SPONSORS:
Exhibitors
1 Tom Plumber Anaheim 1st Street Painting Adams | Stirling PLC Advance Construction Technology, Inc. Agricultural Pest Control Services Allied Universal Security Services* Amerigreen Landscape Animal Pest Management Services, Inc. Antis Roofi ng & Waterproofi ng Baja Roofi ng Inc. Bemus Landscape, Inc. Bergeman Group Construction Management
BRS Roofi ng, Inc. Concrete Hazard Solutions, Inc. Customized Guard Services & Systems (CGSS)**
David’s Tree Service, Inc. Delphi Law Group, LLP DeNichilo Law, APC Eagle Paving Company, Inc. Fenn Termite & Pest Control First Citizens Bank Flanagan Law, APC* Golden Alliance Insurance Agency, Inc. Harvest Landscape Enterprises, Inc. HOA Construction Consulting LaBahn’s Landscaping** McKenzie Mena, LLP NPG Asphalt OC Pro-Painters LLC Owens, Moskowitz & Associates, Inc. Painting Unlimited, Inc. Park West Partners Plumbing PatioShoppers Commercial Pool & Patio Furniture
Patrol Masters Security Group, Inc. Pilot Painting & Construction* PrimeCo** Ridgeline Construction Group** Riley Pasek Canty Seltzer, LLP Roseman Law, APC* Ross Construction Management S.B.S. Lien Services Saddleback Fence SAX Insurance Agency ServiceFirst Restoration, Inc. Simpex Repipe & Plumbing SKS Construction SmartStreet powered by BANC of California Splash Plumbing The Arbor Group LLC The Termite Guy + Pest Control Tri-County Lighting Services, Inc.* Valley National Bank** Villa Park Landscape**
Western Alliance Bank Thank you to our CLAC* and CAID** Upgrade Exhibitors
Parking Sponsors Alan Smith Pools BMS CAT
Manager Table Sponsors Accurate Termite & Pest Control Design Build Associates, LLC SoCal Enviro Solutions Socal Legacy Painting
Namebadge Sponsor Payne Pest Management, Inc.
Lanyard Sponsor Patrol Masters Security Group, Inc.
WiFi Sponsor All United Cleaning & Maintenance LLC
A Spotlight on the May Educational Luncheon:
Use of AI: Balancing Effi ciency with Responsibility
May 21, 2026 Racheal E. Solomon, Esq. of DeNichilo Law, APC
If you have recently opened your computer or used an application on your smartphone, you cannot escape the fact that artifi cial intelligence (“AI”) is here. From homeowners drafting AI-assisted correspondence, to managers streamlining meeting notes, to boards evaluating how to best leverage new tools, AI has quickly embedded itself into the day-to-day operations of community associations. The question is no longer whether AI will play a role in association affairs and management, but how to use it responsibly, effi ciently, and in compliance with governing documents, privacy rights, and applicable law. CAI-OC’s May 2026 educational luncheon titled “Use of AI: Balancing Effi ciency with Responsibility,” addressed this important question. The program was coordinated by Program Committee members Sarah Roughan Martinez with New York Life Insurance Company and Racheal Solomon, Esq., with DeNichilo Law, APC.
The AI program was prepared and led by a knowledgeable and engaging panel consisting of Brad Perry, Chief Information Offi cer at Action Property Management; Dyanne Peters, Esq., Senior Attorney at Tinnelly Law Group; and Tiffany Smith-Nguyen, Esq., Senior Associate Attorney at Delphi Law Group, LLP. Together, they blended technology, management, legal, and practical perspectives into a conversation that was immediately useful.
During the presentation, the speakers offered a practical look at how AI is changing the way associations, managers, boards, vendors, and professionals work. The interactive program explained what AI is, how large language models operate, and why AI output must always be carefully reviewed by a human being. The presenters discussed the risk of inaccurate, misapplied, or completely fabricated information, commonly known as “hallucinations.”
The program also emphasized a critical reminder: what you paste or type into an AI platform matters, and so does which platform you use. There is an important distinction between open, consumer- facing AI tools, such as ChatGPT Free by OpenAI or
Claude.ai free tier by Anthropic, and closed, enterprise-grade systems, such as Microsoft Copilot integrated into Word and Outlook, Claude Pro or Claude for Enterprise by Anthropic, or Google Gemini, where data is better secured by greater contractual protections. Confi dential homeowner information, sensitive fi nancial data, legal strategy, and privileged communications should not be entered into open AI tools and platforms, yet may be entered into a closed system with utmost precaution.
Overall, one of the biggest takeaways from the luncheon was that AI can be an incredible tool, but it must not replace human judgment, professional review, or expert decision-making. Attendees learned that, when approached strategically and within the guidelines of an appropriate AI policy, AI has the potential to help make our industry more effi cient, organized, and effective.
(l to r): Racheal Solomon, Esq. (DeNichilo Law, APC), Speaker Dyanne L. Peters, Esq. (Tinnelly Law Group), Speaker Brad Perry (Action Property Management, Inc., AAMC), Speaker Tiff any N. Smith-Nguyen, Esq. (Delphi Law Group, LLP) and Sarah Roughan-Martinez (New York Life).
32 July |August 2026
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