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TABLE OF CONTENTS


6 7 8


12 14


16


20 22


26 29 36


40


44 47 48


A Letter from CAI Leadership —Cheryl Murphy


List of Advertisers


Association Annual Meetings Are the Touchdown Celebrations of Community Living — Erica Horndasch


Volunteer Spotlight


2025 CAI-Illinois Food & Paper Goods Drive Provides Over 20,000 Meals — Mandy Manalli


Building a Strong Team: How to Turn Condo Spectators into Superfans — Celina Joan Junks


Professional Designation Recognition


Collections: Throwing the Yellow Flag and Enforcing the Rules Properly — David Bloomberg


CAI-Illinois Service Day 2025 in partnership with Feed My Starving Children: A Day of Impact and Community Spirit — Laura Turner


2025 Summer Social


Avoiding a Financial Fumble: Capital Planning Requires a Winning Playbook — Henry McKenna


Illegal Motion – Loss of Five Yards: Enforcing Rules in Community Associations — Scott A. Rosenlund and Kristofer D. Kasten


Out of Bounds: Understanding the Boundaries Between Boards and Management Companies — Melissa Noesges


Deluxe Classified


Playbook: How Business Partners can Help Prepare for Budget Season — Ed B. Partner


50 4 | COMMON INTEREST®


Winning Together on the HOA Gridiron: How Volunteer Boards and Management Companies Can Form a Championship Team — Cheery O. Leader


2025 BOARD OF DIRECTORS President


Carrie Surratt, CMCA, AMS, PCAM


President-Elect Randy Grimes, CMCA


Vice President Brittany Kojzarek, CMCA, AMS, PCAM Treasurer


Steven Silberman


Secretary Diane Pagoulatos, DCAL


Immediate Past-President Kathy Kahl, CIRMS, EBP Directors


Carlo Caprio, CMCA Robyn Kish Nikki Ledwell, CMCA, AMS John Schaller, DCAL Joe Schutzius


Executive Director Cheryl Murphy


ACCOUNTING SERVICES PROVIDED BY CANTEY ASSOCIATES


MEMBERSHIP, ADVERTISING & EDITORIAL INQUIRIES Community Associations Institute Illinois Chapter 1821 Walden Office Square, Suite 100 Schaumburg, IL 60173 (847) 301-7505 (847) 301-7507 (Fax) cai@cai-illinois.org cai-illinois.org


PUBLICATION DESIGN & MANAGEMENT provided by:


CUSTOM DIRECT, Inc. Integrated Marketing Solutions customdirect.com


Advertising Design & Reprint Inquiries:


Contact Geoff Bevington bevington@customdirect.com (630) 529-1936


All material herein is copyrighted. No part of the Publication may be reproduced whatsoever without written consent from CAI Illinois Chapter/Common Interest. Acceptance of advertising in the magazine does not constitute an endorsement by CAI Illinois Chapter or its officers of the advertised products or services. Advertisers assume liability for all content of advertisements printed, and also assume personal liability for any claims arising against the publisher relating to advertising content. The publisher reserves the right to reject advertising that they deem inappropriate for the publication.


• Fall 2025 • A Publication of CAI-Illinois Chapter


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