TABLE OF CONTENTS

2014 BOARD OF DIRECTORS

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A Letter from CAI Leadership — Kerry Bartell

List of Advertisers

Opening the Door to Success — Dan Teuscher

Baptism by Fire: The Success of a Team — Louis Parenti

Common Ingredients for Success — Ted Salgado

How to Create Your Own Success Story by Proactively Managing Pests — Janice Avery

How CAI Volunteers are Recognized… — Sheila Malchiodi

The Little Association that Could Take on the Big Bad Special Assessment — Bea Goodmember

Averting a Condo Cold War Solve the Visitor Parking Problem — John Cabral

23rd Excellence Awards and Winter Gala Cirque de CAI

The Impact of the Supreme Court’s Decision — Diane Kliebard Silverberg

Rescuing a Community Association: Storm Water Management Project (SWMP) The Oaks of St. Charles — John Thornhill

Tribute to Barbara Wick — Christine Friend

Celebrate Success with Awards

ILAC Illinois Legislative Updates — Charles Perry

Professional Designation Recognition Industry News

Deluxe Classified Advertising

President Kerry T. Bartell President Elect

Thomas Engblom, CMCA®

PCAM® Vice President

Diana R. Larson, AMS®

Treasurer Tim Haviland

Secretary Jerry McNamara

Directors

Lara Anderson, Esq. Annette Byrd, CMCA®

Julio Chinea Mark Chmura Mindy Maggio

Carol Marcou, CMCA® Cathy Ryan, CMCA® Jessica Towles, CMCA®

, AMS® , AMS®

Chapter Executive Director Cheryl Murphy

Assistant Director and Office Manager Diana Lane

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