O IIG I N HA O OD S CAIN F LVN N A O R CNO ASOITO
Dos and Don’ts
for New (and Seasoned) Board Members
— By Joy Steele, CMCA, AMS of HOA Organizers, Inc. —
A Do
s HOAs and COAs look to the new year and annual election meetings, it’s a good idea to look at some things to
remember for the brand new and even the most seasoned board members.
Get training every year to keep current on changes in legislation.
Get training and be coachable. Even if you serve on a board of directors for another entity,
it is important to understand the specifics of this industry. Most management companies offer board training or will present the board with ways to learn what is needed to know to best serve your association. Take advantage of this opportunity; the industry evolves, and legislation is subject to change over time. Get training every year to keep current on important changes in legislation, as well as provide a refresher on procedures. Pro Tip: Get a separate email account for your board/HOA communications. Board email communications are subject to the discovery process, and
you don’t want to have your personal or professional email account be the source of these correspondences.
Don’t
Assume that the community manager should be making decisions for you.
Management’s responsibility is to provide professional guidance and recommendations as an industry expert that facilitate the board’s decisions. Part of the board’s job is weighing options and making a reasoned decision. Your manager will be diligent in providing as much information as is available for a given situation because they want to see the association succeed. But ultimately, the responsibility of project/contract approval belongs to the board.
Don’t expect the community manager to make decisions for you.
Do
Be clear with the board’s goals for the association. Many new directors begin their
service with the goal of fixing all the things that they feel should be prioritized, without first understanding the
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