 is an additional code on the billing form used to provide supplemental information. When I contacted the claims department, I was told, “We cannot tell you how to bill.” The provider representative for that insurance company did not return my calls. One colleague suggested I ask the company that hosts my EMR for information. In asking the right question, the EMR company responded in a way that helped me repair my insurance 


For therapists in remote areas with few collegial supports, there are several online forums to consult, including the Play Therapy Connection on the Association for Play Therapy website (http://playtherapyconnection. a4pt.org/home) and various groups on social media, some of which are devoted to play therapists. One Facebook group that I have joined and have found tremendously valuable for insurance-related issues is Insurance Credentialing and Billing for Mental Health Clinicians.


Conclusion Navigating the insurance process has a steep learning curve initially. Providing play therapy to children and families who want and need  therapists when these ten tips are followed. Griswold (2015) and Grodzki (2015) also provide helpful information to clinicians navigating private practice issues.


References American Psychiatric


Association.


(2012). Interactive complexity guide.


Retrieved from https://www.psychiatry.org/File%20Library/Psychiatrists/Practice/ Practice-Management/Coding-Reimbursement-Medicare-Medicaid/Coding- Reimbursement/cpt-interactive-complexity.pdf


Griswold, B. C. (2015). Navigating the insurance maze: The therapist’s complete guide to working with insurance – and whether you should (6th ed.). San Jose, CA: Paper Street Press.


Grodzki, L. (2015) Building your ideal private practice (2nd ed.). New York, NY: W. W. Norton.


ABOUT THE AUTHOR


Jamie Lynn Langley, MSSW, LCSW, RPT-S worked 27 years for an agency. She uses play, expressive arts, and sandtray in private practice, and provides play therapy supervision and training. She is an adjunct professor for Middle Tennessee State University and Lipscomb University, and serves as President of Tennessee APT. jamielynnlangley@gmail.com


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