TABLE OF CONTENTS


2021 BOARD OF DIRECTORS


6 7 8


12 14 18 20


24


28 30 36


38 42 46


50 56


A Letter from CAI Leadership — Cheryl Murphy, Executive Director, CAI - Illinois


List of Advertisers


Diversity and Acceptance within Community Associations — Adrienne M. Levatino


Volunteer Spotlight


Navigating the Maze of Association Documents — Bea Goode


Professional Designation Recognition


Reaching Association Goals Despite Adversity — Brandon Hamilton


Space Invaders – Dealing With Owners Who Go Beyond Their Legal Boundaries — William “Bill” Chatt


Budget Preparations for Associations — Jamie Catherine Falconer


2021 Annual Golf Outing Industry News


Don’t Gamble with Elevator Inaction or it could be Game Over! — Craig Zomchek


Can Asteroids Help you Improve your Staff Management? — David Burke


Whack-a-Mole: How Associations Deal with a Problem Unit Owner who Keeps “Popping Up” — Zachary M. Pollack


The Value In Networking — Marla Stiefel Michalik


Deluxe Classified Advertising


President Brian Butler, CMCA, AMS, PCAM President-Elect


Michele DuBois, EBP Vice President


Carlo Caprio, CMCA® Treasurer Steven Silberman


Secretary Julie Cramer, DCAL


Directors


Cindy Fitts, CIRMS, EBP Brittany Kojzarek, CMCA, AMS Karen Pontoriero, CMCA, AMS Bob Prince


Patrick Sharpe, DCAL


Kimberly Sutherland, CMCA, AMS, PCAM


Executive Director Cheryl Murphy


Associate Executive Director Diana Lane


ACCOUNTING SERVICES PROVIDED BY CANTEY ASSOCIATES


MEMBERSHIP, ADVERTISING & EDITORIAL INQUIRIES Community Associations Institute Illinois Chapter 1821 Walden Office Square, Suite 100 Schaumburg, IL 60173 (847) 301-7505 (847) 301-7507 (Fax) cai@cai-illinois.org www.cai-illinois.org


PUBLICATION MANAGEMENT/DESIGN INQUIRIES & REPRINT


CUSTOM DIRECT, Inc. Integrated Marketing Solutions


715 E. Irving Park Road Roselle, IL 60172 www.customdirect.com


Advertising Design Inquiries:


Contact Nancy O’Leary oleary@customdirect.com (630) 529-1936


All material herein is copyrighted. No part of the Publication may be reproduced whatsoever without written consent from CAI Illinois Chapter/ Common Interest. Acceptance of advertising in the magazine does not constitute an endorsement by CAI Illinois Chapter or its officers of the advertised products or services. Advertisers assume liability for all content of advertisements printed, and also assume personal liability for any claims arising against the publisher relating to advertising content. The publisher reserves the right to reject advertising that they deem inappropriate for the publication.


4 | COMMON INTEREST® • Summer 2021 • A Publication of CAI-Illinois Chapter


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56  |  Page 57  |  Page 58  |  Page 59  |  Page 60