candidates and recommends 2 or 3 individuals to the board. From this group, the board decides on the perfect superhero to host the party. All done, right? This person looks good on paper. They came across in the interview as the epitome of charm, intelligence and professionalism. Plus, they are a warm body. Time to Hire? Not so fast. You need to run a background check. Yes, that’s right; every candidate being given serious consideration should undergo a background check. There are a number of security focused companies that will perform background checks. The cost and depth of the search will vary, so shop around and find the company that will meet your needs and budget. Remember, this individual will have access to financial information, association bank accounts, etc. You need to do this right the first time.
Background check done, our superhero is now ready to hire:
earning high grades from search committee and board.
person must have lived the last 25 years in a monastery in the Swiss Alps.
compensation, and both sides are smiling.
The next step is not always obvious, but is very important.
Don’t burn bridges. Once the offer has been accepted by the new manager, as a courtesy, reach out to the other candidates a decision, and thank them for their time and investment in seeking the position. Not only is it the right thing to do, but the new hire should choose to leave or you decide to break off the engagement, you may want to revisit one or two candidates that were not hired.
Now you are done right? Unless you want to repeat this process every 15-months (based on the last national average a condominium manager spends at a property), the correct answer is NO. Your new superhero is going to need the support of the board and, if possible, the previous manager. This assumes, of course, that the latter was not a thieving jerk that your association wanted to get rid of. No sense in learning bad habits. Make sure your new hire has all the support and training they need to get off to a good start. And then be sure they continue to receive the needed training to keep up with an ever changing industry and thrive in their new position.
Hiring a new manager can be a daunting process. The party may only be as successful as the Party Planner, right? But done right, the successful final result is well worth the effort for your association – hopefully for many, many years to come.
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10 | COMMON INTEREST® business is independently owned and operated. A Publication of CAI-Illinois Chapter
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