ICE SKATING INSTITUTE 6000 Custer Rd., Bldg. 9 Plano, TX 75023

Phone: 972-735-8800 Fax: 972-735-8815

email: isi@skateisi.org website: skateisi.org

PUBLISHER

Ice Skating Institute EDITOR

Eileen Viglione

EDITORIAL ADVISORS Kim Hansen

Liz Mangelsdorf ADVERTISING/

TRADE SHOW DIRECTOR Carol Jackson

GRAPHIC DESIGNER Selma Filipovic

CONTRIBUTORS Shelly Bressler

Kevin McCormack Catherine Mitchell Dean Mulso

18 2017 ISI/MIAMA Ice Arena Conference & Trade Show Preview ....................4

The ISI EDGE (USPS 017-078, ISSN 1522-4651) is published quarterly (Fall, Winter, Spring, Summer) by the Ice Skating Institute, 6000 Custer Road, Building 9, Plano, TX 75023. Periodicals postage paid at Plano, TX, and at additional mailing offices.

POSTMASTER NOTE: Send address changes to ISI EDGE, c/o The Ice Skating Institute, 6000 Custer Road, Building 9, Plano, TX 75023. Printed in the U.S.A.

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©2016 by the Ice Skating Institute. Reproduction in whole or in part is prohibited unless expressly authorized in writing by publisher. All rights reserved. Opinions expressed by contributors do not necessarily represent the views of the Ice Skating Institute, the publisher or the advertisers. Submissions of manuscripts, materials, photographs, and artwork are made at mailer’s risk and must include self-addressed envelope with sufficient postage for return. No responsibility will be assumed for unsolicited materials. ISI reserves the right to edit material submitted for content and space consideration.

Neighboring Arenas Prosper with Collaboration...................................6 Kevin McCormack Minimum Wage Hike/New Overtime Pay Rule....................................12

Managing Your Multi-Generational Staff . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Eileen Viglione

How to Generate Social Media Buzz .............................................22 Catherine Mitchell

It’s an Augmented World! .......................................................26 Catherine Mitchell

Coach Celebrates 40 Years with ISI ..............................................28 Shelly Bressler Coaches’ Corner ................................................................30 District & Association Updates ..................................................32 Calendar .......................................................................36 SnapShot.......................................................................38

Multi-Generational Staff

Coaches’ Corner

Minimum Wage Hike

12 Social Media Buzz 30

IN THIS ISSUE 22

Volume 19, No.2 Winter 2016