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Conference & Trade Show 2018


FIRST-CLASS EDUCATION IN NATION’S CAPITAL


by Eileen Viglione The ISI Conference & Trade Show headed to


Washington, D.C., June 5-8, for the first time in its 59-year history. Attendees not only enjoyed participating in our professional development sessions but also exploring the magnificent sights and attractions that make our nation’s capital truly captivating and unique.


ISI University (ISIU) students appreciated the revised course schedule, with classes beginning on Tuesday, allowing them to complete coursework prior to the conference opening. Also, Certified Skating Director Part 3 made its debut at this year’s conference and 23 skating directors/coaches successfully completed the class. A special ISIU “mixer” held Tuesday evening proved to be a fun way to unwind, network and catch up with industry peers, colleagues and friends. (Please see “ISI University,” page 20, for more information.)


Conference opened on Wednesday, with a wonderful luncheon and welcoming address by ISI Managing Director Liz Mangelsdorf. Industry


roundtables immediately followed and were well attended. Discussion topics included Arena Renovations, In-House Hockey Leagues, Creative Programming and more.


ISI’s annual Awards Luncheon took place on


Thursday (please see page 12 for related article), followed by our annual trade show, with cocktail reception. On Friday, “rink day,” attendees headed to John Cabin Ice Rink in Rockville, Md., where they had the privilege of learning skating tips and techniques from choreographer and U.S. Figure Skating gold medalist Kelly Corcoran Smith; 2011 U.S. champion and professional skater Ryan Bradley; Oakton Ice Arena Skating Director David Santee, a two-time Olympian and World silver medalist; 2017 PSA Developmental Coach of the Year Alexei Kiliakov, a former professional skater and Russian champion; Gerry Lane and Debbie Lane, skating director and coach respectively at South Suburban Sports Center; and Schwan Super Rink Skating Director Jane Schaber. George Arnaoutis of Jet Ice, Robb Olexin of


Becker Arena Products and Doug Peters of Zamboni led sessions for ice arena operators and managers.


First-Hand Account


Here’s what attendees had to say about their experience at the 2018 ISI Conference & Trade Show at the Hilton Alexandria Mark Center in Alexandria, Va., in the heart of the D.C. metro area:


On the Instructors ...


Kelly Corcoran Smith did an excellent job involving the class in everything he did. • Loved the way Tiesha DiMaggio presented her topic. • Alyssa Fort was very comfortable presenting on Cool Downs & Warms Ups for Skaters and the last part of the class was interactive with the participants. We all came away with some great ideas. She easily fielded questions in addition to her presentation and knew her material. • Jordan Mann did an amazing job with his hockey presentation. • David Santee always does an incredible job with his presentations.


Doug Peters did an excellent presentation on Ice Resurfacer Maintenance. • Art Sutherland, Rob McBride and Robb Olexin did a great job presenting on The Ice Below Us. • Bill Dobbs was very knowledgeable and had a lot of new and fresh ideas. • I enjoyed Bill Dobb’s presentation on How to Motivate Your Part-time Staff. • Rob McBride always stands out. He is a rink intellect and has a ton of knowledge. He also pushes people to know what he knows.


This year’s conference and trade show gift, a stainless-steel tumbler (sponsored by CIMCO Refrigeration Inc.), proved to be a big hit! Numerous attendees were spotted using it throughout the course of conference.


Advertising/Trade Show Director Carol Jackson assisting an attendee prior to the conference opening.


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