If you don't have off-site backup, get on it. It is critical to your business. If you are in the Willamette Valley, I highly recommend Compex, Inc., they have been fantastic and came up huge in getting us back on our feet.”
The 600-degree Fahrenheit temperatures inside the office destroyed the computers and two onsite backup servers.
miles away from our office and had him connected with a back-up server and fully operational. So, in just 24 hours our shipping was back up to speed. Pretty damn good. Te folks at Compex, Inc. have my undying gratitude.
We have spent a lot of time the last couple of days looking at office space and have identified a property that we can call home for the next year as we rebuild. Tere is a lot of work ahead of us and our goal is to make it so that our customers experience no disruption. Your business is our number one priority.
We appreciate all of the support and kind words that we have received. Tere is no doubt in my mind that we will emerge as a stronger and better company. I am already thinking about the opportunities.
Use the Power of Social Media Word of a disaster spreads rapidly—just like a fire. Hall recommends using the power of social media to take control of the message and make sure your story is being told. On Monday, August 20, 2018, the GO team posted this message: “Yesterday the GO office caught on fire. No one was injured. Please know this will not affect our shipping/selling ability whatsoever. Business will be up & running as usual tomorrow 8/21, just from a different location. Te GO Team appreciates your support as we work through this.”
Also on Monday, Jerry and Don Baune, GO’s co-founder, partner and sales representative for North America, were at the site, under an open-sided tent, sitting on folding chairs at a folding table, armed with their cell phones and ready to roll. Risa Demasi, GO’s co-founder, partner, and director of marketing, took a photo of them and posted it on her Twitter account, @SeedNerd, “Our office… for the time being. New meaning to getting some fresh air! (smiley emoji) … give us a call, we’re having a ‘fire’ (fire emoji) sale (ha ha) seriously though, we’d love to have your business!
TPI Turf News May/June 2019
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