LEADERSHIP
Y An Interview with Andrew Masterman continued from p.19
and emotional connection to the company they’ve spent years—sometimes decades—working for, and a merger is a difficult thing. Since the merger, some em- ployees have moved on or chosen to change careers. That is natural in any period of change. However, I can confidently say that one of the best surprises in my joining BrightView was the depth of leadership in the organization. We are working now to create an entrepreneurial environment at the branch level, but within the context and strength of a national organization. But whether you’re maintaining a golf course in Florida or building a corporate campus in Southern California, we’re all committed to BrightView and to serving our custom- ers. There are literally hundreds of account managers, branch managers and business developers and thou- sands of crewmembers with more than 10 years with the company, many with more than 20. We just cele- brated several employees at one branch with more than 40 years experience with the company. That kind of depth is a testament to the commitment our employees have to their work and their customers.
Q: HOW DO YOU FEEL ABOUT THE POTENTIAL FOR THE LANDSCAPE INDUSTRY? OPPORTUNITIES? CHALLENGES?
A: I’m very excited about the prospects for our in- dustry. Since coming here late last year, I have toured hundreds of BrightView work sites and branches across all of our service lines. It is inspiring to see the kind of first impression (and lasting impression) that a well-designed, professionally installed and maintained landscape can make. I mentioned healthcare earlier, but in other environments—universities, parks, corporate campuses and even sports venues—the impact can be just as significant. In terms of challenges, staffing probably tops the list. At the crew level, landscaping is demanding and difficult work. It’s not for everyone, but we have team members who have been with us for decades, and we have multi-generation BrightView families. Once some- one joins BrightView, our job is to create an environ- ment that is rewarding and safe and offers opportunity for career growth.
20 THE LANDSCAPE PROFESSIONAL > JULY/AUGUST 2017
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